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Rymax Lubricants continues on its path of quality

Rymax Lubricants is a well-established lubricants brand from The Netherlands that has built a strong reputation based on 37 years of delivering high-quality lubricants. The company offers an extensive portfolio of products that covers various ranges and segments. The African market has been a major source of success for Rymax Lubricants since the early years of the company.

SOURCE | RYMAX

Over the last decades there has been a clear increase in global demand for high quality equipment and machines for several reasons. Durability might be the most important of these reasons: being able to trust on your equipment and thereby increasing efficiency and effectivity on the job is considered to be a leading reason to invest in quality. The economical consequences of unplannedand even planned downtime is significant for plants, contractors, and operators who are becoming more and more professional. With a growing fleet of expensive equipment, the demand for high quality maintenance products is also clearly increasing. Rymax Lubricants is set to continue being a leader in the lubricants industry, delivering top-quality products to its customers.

With a customer portfolio of professional users at large companies active in (road) construction, mining, cement production, transportation and government clients like army, navy, policeand fire brigades, it is essential for Rymax Lubricants to ensure the best quality to extend equipment lifetime and reduce downtime. But it is not only the heavy duty segment where quality is leading for product development. Also for passenger cars, the product assortment of mineral, semi synthetic and full synthetic lubrication products is developed with a clear focus: supplying approved formulations from reputable Original Equipment Manufacturers (OEM’s) like Mercedes-Benz, BMW and Volkswagen to name a few. These approvals indicate that the materials used in the products come from reliable suppliers, and they have been through extensive engine testing to ensure high quality.

The Product Management department of Rymax Lubricants which is located in the Netherlands, oversees a vast assortment of market optimized products, considering factors such as OEM requirements, fuel quality and operating conditions. Giving substance to its front runner position in many markets, research, testing and optimizing production are the most important KPI’s. This often requires the company to overcome challenges. “Delivering the best possible quality for valuable equipment means that we take

SOURCE | RYMAX

the path less travelled. Often, there is no easy single solution to a specific need for lubrication” explains Mr. Krishna Kumar Orrakan, Head of Product Management at Rymax Lubricants. “Inventorying customerand country specific needs is always our starting point. Based on our customers feedback we develop and offer the most suitable lubrication solution which will either be sourced from our existing assortment, or developed especially for the request at hand, taking OEM prescriptions, local operating conditions and price into account whilst remaining as flexible as possible. By challenging ourselves, we improve every day.”

For Rymax it is not only about continues optimalization and development of products. Providing extensive service, education, support and warranty is equally important. “We go the extra mile in offering the most suitable and qualitative products, but only when a customer starts using our products, is when our expertise and support really becomes of added value” continues Orrakan. “Based on the feedback we receive from our local distributors who are in contact with the operators and contractors in the field, we optimize our offering. We gratefully accept the challenge to improve our products and services together with our customers to increase productivity and drive down operational costs. Examples of Komatsu 930 machines with around 100.000 operating hours, or Caterpillar 6030 hydraulic mining shovels with more than 10.000 hours without a single major hydraulic failure are the testimonials that prove we are on the right path of investing in quality.”

For Rymax Lubricants, having satisfied customers and end-users in the heavy duty segment, is a major motivator to also retain high customer satisfaction in the other segments such as passenger car, agriculture, industrial and niche segments such as cement, windand water turbines, sugar and steel. Commercial Director Mr. Erik Vermeer adds: “We understand that choosing the right lubricant for your specific machine can be a challenging task, which is why we have developed a powerful tool called the Oil Advisor that can be found on www.rymax-lubricants.com. The Oil Advisor is an innovative tool that links the Rymax product assortment to the global OEM’s. With just a few clicks, customers can obtain a professional report that recommends the lubrication points and products for the specific machine within all common segments.” The Oil Advisor tool uses OEM data directly from the manufacturers, ensuring that the lubrication recommendations that are provided are guaranteed to be accurate and reliable.

As Rymax Lubricants expands into new markets, segments and niches, the company remains committed to providing its customers with the highest quality products and services. With focus on innovation and data management, the company is well-positioned to meet the evolving needs of its customers and maintain leadership in the lubricants industry. Rymax Lubricants’ commitment to quality, innovation, and customer satisfaction is what sets it apart from its competitors, and it is this commitment that will continue to drive success in the future. .

Customer Testimonial: DVD Quality Mining – South Africa

“THE PRODUCT ALSO NEEDED TO BE WORLD-CLASS FROM A TECHNICAL ASPECT, AND RYMAX WITH THEIR OEM APPROVALS FROM VOLVO AND MER-CEDES-BENZ WERE THEREFORE CHOSEN.”

DVD Quality Mining is situated in the Kathu region of the Northern Cape. Their main commodity is manganese ore being extracted from the rocky outcrops with hydraulic excavators. As an opencast mine, it needs to utilize Caterpillar excavators and dozers, Liugong front-end loaders, Sandvik mobile jaw crushers, Warrior mobile screens, TLBs, graders, etc.

“Maintaining our fleet of expensive mining equipment is crucial to ensure production output targets are consistently met. Having a lubrication partner that understands the importance of their role in our production cycle is paramount. The product also needed to be world-class from a technical aspect, and Rymax with their OEM approvals from Volvo and Mercedes-Benz were therefore chosen. Rymax has proven us their ability to consistently deliver excellent customer service to our remote location. All factors considered, the cost/benefit ratio of Rymax Lubricants makes total financial sense and I can highly recommend them to any organization.”

This article appears in Issue 44

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Issue 44
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Rymax Lubricants continues on its path of quality
Rymax Lubricants is a well-established lubricants brand from The Netherlands that has built a strong reputation based on 37 years of delivering high-quality lubricants. The company offers an extensive portfolio of products that covers various ranges and segments. The African market has been a major source of success for Rymax Lubricants since the early years of the company.
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