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ENOC LUBRICANTS: 360 DEGREE APPROACH TO QUALITY ASSURANCE

ENOC Lubricant established in 1998 and is pioneer of the latest technology products in the region. ENOC Marketing LLC, ENOC Lubricants and Grease Manufacturing Plant and EPPCO Lubricants is a subsidiary of ENOC Group and holds high standard certifications including ISO9001, ISO 14001, ISO 45001, ISO 50001, OHSAS 18001, as well as prestigious Laboratory standard ISO 17025 accreditation from Emirates Authority for Standardisation and Metrology. The company is also certified for automotive standard IATF 16949.

Why it is important for a lubricants company to get these ISO

International Organization for Standardization (ISO) certification establishes credibility and trust among consumers, clients, and other business partners. In today's international marketplace, such a designation validates that an organisation adheres to global standards of quality assurance, manufacturing, and business. As a global player, it is important for us to be globally recognised by ISO, as it contributes to facilitating our global operations and expansion through providing common standards among different countries. These standards are intended to ensure that our products and services are safe, reliable, and of good quality.

In this article, we cover in brief each of the above ISO certification & more importantly what it means to end customer.

ISO 9001:

Organisations worldwide are continually looking for methodologies and strategies to enhance the quality of their products and services. A very well-recognised and structured approach that provides guidance to these organisations is the ISO 9001 Quality Management System. ISO 9001 is an international standard that specifies requirements for quality management systems (QMS).

What Is ISO 9001 Certification?

Individuals can progress within the QMS landscape by getting the ISO 9001 certification which is a globally recognised credential that demonstrates their expertise in the field. It is given to those who have successfully proved their knowledge, skills, and competence in implementing and maintaining quality management practices based on the ISO 9001 standard. It also shows that an individual deeply understands the standard, its principles, and its application in improving processes, enhancing customer satisfaction, and driving continuous improvement.

Organisations which employ ISO 9001 experts can benefit from ISO 9001 certification in different aspects, such as:

• Enhanced quality management

• Increased customer satisfaction

• Improved operational efficiency

• Risk management

• Consistency in processes and outputs

• Evidence-based decision-making

• Supplier and partner relationships

• Continuous improvement

• Regulatory compliance

ISO 14001

ISO 14001 is an internationally agreed standard that sets out the requirements for an environmental management system. It helps organisations improve their environmental performance through more efficient use of resources and reduction of waste, gaining a competitive advantage and the trust of stakeholders.

ISO 14001 is suitable for organisations of all types and sizes, be they private, not-for-profit, or governmental. It requires that an organisation considers all environmental issues relevant to its operations, such as air pollution, water and sewage issues, waste management, soil contamination, climate change mitigation and adaptation, and resource use and efficiency. Like all ISO management system standards, ISO 14001 includes the need for continual improvement of an organization’s systems and approach to environmental concerns. The standard has recently been revised, with key improvements such as the increased prominence of environmental management within the organisation’s strategic planning processes, greater input from leadership and a stronger commitment to proactive initiatives that boost environmental performance.

Key Benefits: Organisations using ISO 14001 have found success across a range of areas, including reduced energy and water consumption, a more systematic approach to legal compliance and an improved overall environmental performance.

ISO 45001

ISO 45001 is a global standard for Occupational Health and Safety Management Systems that provides a practical solution to improve the safety and health of both employees and other personnel.

ISO 45001 training enables the organisation to improve their occupational health and safety performance in preventing injury and ill-health.

One of most important benefit to end Customer is that the organisations with ISO 45001 will have systems in place to ensure continuous productivity, hence product availability. Implementation of ISO 45001 in the organisation paves a way towards fewer workplace injuries and illnesses through a proactive approach to hazard identification and risk assessment which in turn leads to improved organisational health and safety. With ISO 45001 certification, companies demonstrate that they have taken every crucial step to protect the workers by eliminating ineffective practices which helps the employees to deliver more in a stipulated time due to effective systems in place.

ISO 50001:

ISO 50001 assists facilities in evaluating and prioritizing the implementation of new energy-efficient technologies and in improving energy efficiency, energy use and consumption. These aspects are very critical for high volume manufacturing company like ENOC.

There are many benefits of achieving ISO 50001 certification. ISO 50001:2018 allows businesses to establish a practice around the use of energy that reduces business risk and improves productivity and operations. ISO 50001 provides a framework in order to achieve the energy goals-reducing depletion of energy resources which in return helps mitigate climate change, and also improving the efficiency within the organisation’s operations.

ISO 17025:

ENOC Lubricants manufacturing plant is supported by world class laboratory infrastructure. The lab operates 24x7 to continuously monitor the quality of lubes produced as well as provide supporting services in new product development. The accuracy & precision of results matter a lot.

ENOC laboratories are certified against international ISO 17025 certification. ISO/IEC 17025 enables laboratories to demonstrate that they operate competently and generate valid results, thereby promoting confidence in their work both nationally and around the world.

It also helps facilitate cooperation between laboratories and other bodies by generating wider acceptance of results between countries. Test reports and certificates can be accepted from one country to another without the need for further testing, which, in turn, improves international trade.

Accurate results is the cornerstone of maintaining lubricants quality standards. Each & every drop of ENOC products are rigorously tested. Compliance to ISO 17025 ensures Customer is guaranteed of the results of quality tests used to certify these lubricants.

IATF 2016 :16949 quality certification

IATF 16949:2016 is the global technical specification and quality management standard for the automotive industry. The primary goal of this standard is the development of a quality management system that provides for continual improvement, emphasising defect prevention, and the reduction of variation and waste. IATF quality group consisting of manufacturers and trade groups associated with the automotive industry. The purpose of the IATF is to control the quality of products within the automotive industry on behalf of their customers. Some of the key manufacturer members include the BMW Group, FCA Italy S.p.A. (formerly Fiat Group Automobile), Daimler AG, the FCA USA LLC (formerly the Chrysler Group), General Motors Company, Ford Motor Company, PSA Peugeot Citroen, Volkswagen AG and Renault SA. Trade groups involved in the IATF include the AIAG of the United States, ANFIA of Italy, FIEV of France, VDA of Germany and SMMT of the United Kingdom as well as the Japanese OEMs like Toyota, Nissan, Honda.

For any factory fill supplies of parts & components to automotive OEMs globally, the supplier (including lubricants) are required to meet IATF 16949 standards, else the supplier is not qualified. The IATF standards represent the highest in terms of quality requirements in relation to automotive industry.

ENOC Lubricants division received the prestigious IATF 16949 2016 certifications individually for both its manufacturing plants ELOMP, Fujairah & DLPP, Dubai also covering the EML Head Office in Dubai covering Product Design, Sales & Marketing functions.

ENOC Lubricants units comprising of two plants & HO teams has gone through rigorous 7 step certification process over a period of one and half years comprising of following phases:

1. Executive and Management

Overview / Planning 2. Gap Assessment and Planning 3. Documentation 4. Implementation and Training 5. Internal Assessment and Management Review

6. 3rd Party Registration Assessment

7. Sustain and Continual Improvement

ENOC Lubricants with its manufacturing plants are possibly one of the first plants in Middle East & Africa to get IATF 16949 certification. This clearly demonstrates the commitment of ENOC Group in terms of providing very high quality of products & services to its customers.

By garnering various ISO accreditations, ENOC Lubricants strives to provide customers with top quality product manufactured in quality certified plants that not only look at batch to batch adherence to quality, but also manufactures products in environmentally safe manner.

A 360degree approach is required to ensure the journey from Concept to Customers. Higher specification lubricants will require demanding Quality Assurance programmes. ENOC Lubricants is at the forefront implementing these programmes.

This article appears in Issue 49

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This article appears in...
Issue 49
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The lubricant industry is very critical for the development of any economy. In modern life, lubricants are required, and the more sophisticated the equipment is, the more it demands a high-quality lubricant. It is usually said that “The lubricant is the blood of the economy.” If pure and applied correctly, it will propel the economy to prosperity. If it is of low quality, its effects are detrimental to the equipment and the economy.
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